--- title: "Pricing, Mercemur. Zero transaction fees on every tier." description: "Start free. Pay for resource usage, not for success. Zero transaction fees. Free, Growth (Starting at $5/month), and Enterprise tiers. Custom domain on every tier." canonical_url: "https://mercemur.com/pricing" last_updated: "2026-09-15" --- Pricing # Charge for resource usage. Never for success. Start free. Pay only when you consume storage, email, or API requests. Zero transaction fees on every tier. Payments flow customer to merchant, never through Mercemur. Start free ## Free Launch ready No credit card required. Validate your store on Free, then move into Growth only when usage becomes real. Growth plan Starting at $5/month Transaction fee 0% on every tier No platform transaction fees on any plan Free tier includes custom domain from day one Growth includes bundled credit before overages start Enterprise adds migration, infra, and custom delivery Why it works ## Pricing built to stay aligned with the merchant. Most ecommerce platforms charge you twice: a flat fee before you have traction, then a percentage of each order after you do. Mercemur flips that model. Free stays free, Growth starts at $5/month, and Enterprise becomes a scoped annual contract only when your operation needs it. You sell. You keep what you earn. Mercemur only charges for the resources you actually consume. Plans ## Three clear tiers, with room to grow. Start free, grow at your own pace, then move to tailored infrastructure when scale demands it. ### Free $0/mo No credit card required. For getting started. [Start free](https://mercemur.com/signup) #### What you get 1 GB storage 500 emails / month 50,000 API requests / day Stripe, Razorpay, Dodo and Adyen payments Community support #### Best for Solo founders launching their first store Side projects and validating an idea Pre-revenue brands Hobbyists and weekend builders Brands testing a product line before committing ### Growth Starting at $5/month Pay only for what you use, $5 monthly minimum. For scaling businesses. [Choose Growth](https://mercemur.com/signup) #### What you get Everything in Free, plus: $0.10 / GB storage 10,000 emails / month, then $0.40 / 1,000 sends $1.20 / million API requests AI sales agent, bring your own model key (BYOK) Real-time usage dashboard #### Best for Growing brands shipping daily Multi-product catalogs Merchants running email campaigns regularly Operations approaching their first storage or email ceiling Brands that want a real-time view of resource consumption ### Enterprise Customannual agreement Tailored to your scale. For organizations with architecture, scale, integration or operational requirements beyond the standard platform. [Talk to sales](https://mercemur.com/contact) #### Scope Architecture Dedicated deployments, regional requirements, capacity planning. Integration ERP, CRM, WMS, identity, payments and internal systems. Operations SLA, support escalation, migration engineering, observability. Security SSO, audit requirements, security reviews, deployment-specific controls. #### Best for Established merchants doing significant monthly revenue Multi-brand operators running several stores Operations needing dedicated infrastructure Brands with regulatory or compliance requirements Teams that want a named account manager and 24/7 support No hidden take rate ## Zero transaction fees, explained. Mercemur never inserts a platform fee between your revenue and your payout. Most ecommerce platforms take a percentage of every order. Even the ones that do not call it a transaction fee usually slip one in as a platform fee or surcharge. The cost compounds with every successful sale. Mercemur takes no transaction fee. Stripe, Razorpay, and Adyen settle through your own provider accounts; Dodo acts as merchant of record and remits according to its own terms. Each provider charges its own published rates. Mercemur gets nothing on the order. What Mercemur does charge for is platform resource usage. The Growth tier starts at $5/month, with transparent overages only when you exceed the included storage and email bundle, plus a flat per-request rate. Merchant payout flow Through your provider Platform cut on orders None What gets billed Measured resources Growth metering ## What you actually pay for on Growth. Only three resources are metered above the included bundle, and each one is visible in real time from your admin dashboard. 20 GB included ### Storage Product images, digital product files, blog images, and video. Above 20 GB, pay $0.10 / GB per month. 10,000 sends included ### Email sends Transactional and marketing sends share the same meter. Above 10,000 emails / month, pay $0.40 / 1,000 sends. Pay-as-you-go ### API requests Sum of admin and storefront API calls served by Mercemur. $1.20 / million flat rate, no included floor. Real-time meter visible in the dashboard. Not metered ### What never shows up on your bill. Always free Transaction fees on orders (zero, on every tier) Product categories, tags, and types (organize however you want) Digital products and license keys (sell downloads, never billed) Gift cards (issue and redeem at no extra cost) Returns, exchanges, and refunds (full order management, no per-order fee) Manual orders (sell over the counter, never billed) Customer groups and segments (target however you like) Product reviews and ratings (collect unlimited feedback) Custom domain and SSL (bring your own domain, no charge) Multiple payment providers (connect Stripe, Razorpay, Dodo, or Adyen, never billed) AI sales agent (bring your own model provider key) Order and customer CSV exports (pull your data anytime) Billing principle ### You pay for platform consumption, not a cut of your sales. Storage, email, and API requests are the metered dimensions. API requests cover the backend calls behind storefront and admin activity, billed at a flat per-million rate so heavy usage stays predictable. The AI sales agent runs on your own model provider key (BYOK). We never take a percentage of an order. Billing flow ## How Growth billing works month to month. The process is intentionally simple so merchants can forecast cost without digging through docs. 1 You subscribe to Growth. Starting at $5/month, billed monthly. 2 Every unit you use is metered: $0.10 / GB storage, $0.40 / 1,000 sends, and $1.20 / million API requests. The AI sales agent runs on your own model provider key. 3 You sell, ship, and run campaigns while real-time meters track every unit. 4 The real-time dashboard shows current period usage and where you are likely to land by month end. 5 If your usage stays below $5/month, you pay the $5 monthly minimum and nothing more. 6 If your usage exceeds the minimum, you pay only for what you actually used at the rates above. 7 At month end, you pay the metered total in one charge. Upgrade guidance ## When to move up a tier. Free to Growth ### Upgrade when usage starts becoming operational. You are pushing past 1 GB of storage You are sending more than 500 emails per month You need a real-time usage dashboard You want the headroom of a 20 GB storage bundle Growth to Enterprise ### Upgrade when the platform becomes core infrastructure. You need a custom storefront design beyond the builder You need custom features built for your operation You are migrating off a legacy platform and need migration assistance You need dedicated infrastructure with a negotiated availability commitment You need a named account manager with 24/7 support You require security hardening, audits, or compliance attestations You operate in a regulated industry Scenarios ## A few common fits. These examples help merchants map their operating shape to the right tier without overspending early. Free ### Solo founder with their first store No revenue yet, 1 GB storage and 500 emails covers a starter catalog and welcome series. No card required, no risk. Growth starting at $5/month ### Growing brand with 50 products and a weekly newsletter Pay only for what you use: storage at $0.10 / GB, emails at $0.40 / 1,000 sends, and API requests at $1.20 / million. Below the $5 minimum, you just pay the minimum. Growth, usage-based ### High-traffic brand sending bulk campaigns Heavy email volume and traffic show up directly as $0.40 / 1,000 sends and $1.20 / million API requests. The dashboard shows exactly what is accruing. Enterprise ### Multi-brand operator running 5 brands Five brands need dedicated infrastructure, migration support, custom features, and an account manager. Annual contract gives a tailored quote. Growth ### Software vendor selling license keys Digital products work on every tier. The 1 GB storage on Free is small for software installers, so Growth's 20 GB makes sense. Transactional emails for license delivery sit well inside the 10,000 bundle. ## Frequently asked questions Do I need a credit card to start? No. The Free tier is forever free with no card required. A payment method is only needed when you move to the Growth plan or sign an Enterprise contract. How does Growth pricing work? Growth includes a 20 GB storage + 10,000 emails / month bundle on the $5/month monthly minimum. Above the bundle, you pay only for what you use: storage at $0.10 / GB, email at $0.40 / 1,000 sends, and API requests at $1.20 / million (no included floor). If metered usage stays below the minimum, you pay the minimum. Track every unit in real time from your dashboard. The AI sales agent is included on Growth; you bring your own model provider key (BYOK). Do you take a cut of my sales? No. Mercemur takes no transaction fee. Stripe, Razorpay, and Adyen settle through your own provider accounts; Dodo acts as merchant of record and remits according to its own terms. We never touch your funds, hold escrow, or take a revenue cut. What does the Enterprise plan include? Enterprise is a custom annual contract for brands that need dedicated infrastructure, service levels set in the agreement, ERP/CRM integrations, security hardening, migration support, and a named account manager with 24/7 support. Pricing is tailored to your scale and scope, talk to sales for a quote. Can I switch plans? Yes. Up or down, any time. Changes apply at the next billing cycle. Data stays exactly where it was. Can I cancel? Yes. Cancel any time on Free or Growth. No long-term contract. Enterprise plans are typically annual. What about payment provider fees? Each provider charges its own published rates. Stripe, Razorpay, and Adyen bill them to your own provider account; Dodo's fees are set out in its merchant-of-record terms. Mercemur does not see those fees or add to them. Do I pay for failed payments? There are no per-order fees on any tier. Payments succeed or fail through your gateway. Mercemur charges nothing on either outcome. Are there hidden fees? No. The Free tier is $0. The Growth tier starts at $5/month plus optional per-unit overages on storage, emails, and API requests. Enterprise is a negotiated annual contract. The AI sales agent runs on your own model provider key. Everything Mercemur bills appears in your dashboard before it hits your card. What happens if I exceed the Growth bundle? Overage charges accumulate at the per-unit rates ($0.10 / GB storage, $0.40 / 1,000 sends email, $1.20 / million API requests). At month end, you pay the starting monthly fee plus the overage as a single charge. You do not get bumped to a higher tier without consent. Are GA4 and Meta Pixel included? Yes. They are free Google and Meta services. Mercemur charges nothing extra to integrate them. Do I pay for storefront traffic? Storefront traffic itself is not metered. The backend API calls each page makes while loading (product fetch, cart, customer) are part of the unified API requests meter at $1.20 / million. Static assets and edge cache are not counted. What is the trial period for Growth? Free is free indefinitely, so you can use Free to fully evaluate the platform before subscribing to Growth. Are there onboarding fees? No setup fees on Free or Growth. Enterprise includes dedicated onboarding as part of the plan. What happens if I downgrade? Features unavailable on the lower plan stop working at the next cycle. Data is preserved. Can I run a B2B store on Free? Yes. All B2B features (customer groups, draft orders, region-aware pricing) work on every tier. Do prices include tax? Prices are quoted excluding tax. Tax is added at billing where applicable. Can I get a custom quote? Yes. Enterprise pricing is tailored. Talk to sales. How do I forecast costs before subscribing to Growth? Audit your current storage (catalog images, files) and monthly email volume. Compare against the Growth bundle (20 GB storage + 10,000 emails / month). If you fit inside the bundle, your cost starts at $5/month. If you exceed it, multiply the overage by the per-unit rate. API requests are billed at a flat per-million rate on top. What if my usage spikes one month (a bulk email send, a viral product launch)? Overages cover spikes automatically. Pay only for the resources consumed in that period. No tier bump, no surprise upgrade, no contract change. Can multiple brands share one Growth subscription? Multi-store under one billing relationship is part of the Enterprise tier. Growth is sized for a single brand operation. Are there fees for using GA4 or Meta Pixel? No. Those are free Google and Meta services integrated at no extra charge. Savings example ## What zero transaction fees actually saves you Typical platform with 2% transaction fee Platform transaction fee charged on every order you process Payment provider fee on top, paid separately to the provider Combined fees stack on every sale, so the more you sell, the more you pay A flat monthly subscription fee on top of all of the above Mercemur Growth Zero transaction fee from Mercemur on any order Stripe, Razorpay, and Adyen settle through your own provider accounts; Dodo acts as merchant of record and remits according to its own terms. Mercemur never touches the money Starting at $5/month, plus per-unit charges only if you exceed the included storage and email bundle, plus a flat per-request rate You pay for resources you consume, not for sales you close The bigger you scale, the more a zero-transaction-fee model compounds in your favor. A platform that charges a percentage of every sale earns more when you succeed. Mercemur earns the same flat base whether you sell ten orders or ten thousand. Principles ## Resource-based, not success-based. ### Resources are real costs Storage, email infrastructure, and per-request compute are measurable platform costs, so they make sense to meter and pass through. The AI sales agent runs on your own model provider key. ### Sales success is your work You built the brand, ran the campaign, and served the customer. The platform should not earn a cut of that outcome. ### Predictability matters Starting at $5/month plus visible overage rules is easy to forecast. A transaction fee rises every time you win. ### Aligned incentives Resource-based pricing pushes the platform to optimize delivery and keep your operating cost low as you scale. Operations ## Upgrade timeline, billing details, and next reads. ### Free to Growth Instant. Add a card in the admin, click upgrade, and the Growth bundle activates immediately with proration for the current period. ### Growth to Enterprise Usually one or two weeks. Scope on a sales call, finalize the contract, then provision any dedicated infrastructure. ### Growth to Free Takes effect at the next billing cycle. Features outside Free become unavailable, but data is preserved. ### Enterprise to Growth Subject to contract terms. Most Enterprise agreements are annual, so timing depends on renewal. ### [Integrations](https://mercemur.com/integrations) Stripe, Razorpay, Dodo, Adyen, ShipRocket, ShipEngine, Resend, GA4, Meta Pixel, all built in. ### [Platform](https://mercemur.com/platform) Multi-store and multi-tenant features unlocked on Enterprise. ### [Digital Products](https://mercemur.com/digital-products) Files, license keys, subscriptions all included on every tier. Start your store today ## Start your store today. Launch on Free, step into Growth when usage becomes real, or talk to us about a tailored Enterprise rollout. [Talk to Sales about Enterprise](https://mercemur.com/contact) ## Sitemap - [Site index (llms.txt)](https://mercemur.com/llms.txt): every public page, described - [Sitemap (sitemap.md)](https://mercemur.com/sitemap.md): every public URL with its last-modified date - [AGENTS.md](https://mercemur.com/AGENTS.md): how to build against the platform - [Developer documentation](https://docs.mercemur.com/llms.txt): API reference, CLI, MCP