Status
Current operational status of every public Mercemur surface, the marketing site, merchant storefronts, admin dashboard, APIs, webhooks, and payment integrations.
All systems operational
If you are experiencing an issue that isn’t reflected here, please report it below.
Marketing site
mercemur.com, landing page, pricing, and public content.
Operational
Merchant storefronts
Every merchant storefront where their customers shop.
Operational
Admin dashboard
Where merchants manage their store, products, orders, and customers.
Operational
Store API
Public-key-scoped API used by storefronts, mobile apps, and channels.
Operational
Admin API
Session-authenticated API used by the admin dashboard and integrations.
Operational
Webhooks
Outbound event delivery to merchant-configured endpoints.
Operational
Payments
Integrations with Stripe, Razorpay, and DoDo for merchant checkouts.
Operational
Shipping
Rate calculation and label generation via ShipEngine.
Operational
If something is broken for you and the page above still says everything’s fine, we want to know immediately. Email support with what’s failing, when it started, and (if possible) the browser and operating system you’re on.
A dedicated real-time status page with historical uptime data and subscribable incident notifications is on the roadmap. Until that ships, this page is reviewed and updated manually.
