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Our main merchant community. Weekly free training sessions on shipping, digital marketing, design, and the other skills that grow a business. Merchants learning from merchants, with the Mercemur team in the room.
Join the community →Community
Merchants learning from merchants.
The Mercemur community is where early merchants trade tactics, feedback loops, and honest takes on what it takes to run a store that grows.
Last updated: April 23, 2026
Where we talk
Channels and venues
Direct line to the team
Product feedback, feature requests, bug reports, email the team. Every merchant message gets read, not routed. Response times are measured in hours, not business days.
Email the team →Merchant meetups
Pondicherry-based in-person meetups for merchants running Mercemur stores. Informal. Half product Q&A, half merchants swapping war stories. Expanding to Bengaluru and Chennai next.
Get meetup invites →How we keep it worth showing up
Community practices
Be kind, be useful
We keep the community welcoming for first-time founders and experienced operators alike. Off-topic promotion, spam, and harassment get a single warning and then a ban.
Share before you ask
The best questions in the community come with context: what you tried, what happened, what you expected. It earns you better answers and helps the next merchant hitting the same wall.
Signal over noise
Short, clear posts beat long walls of text. If you're sharing a win or a warning, say the takeaway first and the story second.
Running a store? Come say hi.
The early Mercemur community is small and opinionated. Good time to show up if you want your voice in the direction.