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Legal

Sub-processors

The third-party services Mercemur uses to deliver the platform, where they sit, and how transfers are governed.

  1. Home
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  5. Sub-processors
•Last updated: May 30, 2026

On this page

  1. Current sub-processors
  2. Subscribe to change notifications
  3. Change log
  4. Contact

Mercemur engages a small number of carefully vetted sub-processors to deliver the platform. Each is bound by a written data processing agreement with security obligations equivalent to those Mercemur owes its customers. We commit to giving customers 30 days' notice before adding or replacing a sub-processor that handles personal data. The current list below is Annex III of our Data Processing Addendum, which is available on request through mercemur.com/contact.

Current sub-processors

Sub-processorFunctionLocationTransfer basis
OVH Cloud SASCompute hostingFrance (EEA)Within EEA
Wasabi Technologies, Inc.Object storage (primary, eu-central-2)EEAWithin EEA
Wasabi Technologies, Inc.Object storage replica (us-east-1, DR)USAEU SCCs, Module Three
Cloudflare, Inc.CDN, DNS, WAFGlobalEU SCCs, Module Three
Stripe, Inc.Payment processing (per-merchant Connect)USA, EEA, IndiaEU SCCs, Module Three
Razorpay Software Pvt LtdPayment processing (India)IndiaIndia DPDP-compliant
Dodo PaymentsMerchant-of-Record payment processingUSAEU SCCs, Module Three
Resend, Inc.Transactional emailUSAEU SCCs, Module Three
Postmark / ActiveCampaignTransactional email fallbackUSAEU SCCs, Module Three
GitHub, Inc. (Microsoft)Source control and container registryUSAEU SCCs, Module Three
Google LLC (Workspace)Identity and productivityUSA and globalEU SCCs, Module Three
1Password.com, Inc.Secrets vaultCanadaAdequacy decision
Slack Technologies LLC (Salesforce)Team communicationUSAEU SCCs, Module Three
Sentry (Functional Software)Error trackingUSAEU SCCs, Module Three
Sprinto TechnologiesCompliance automationIndiaIndia DPDP-compliant

Subscribe to change notifications

Receive a 30-day-advance email any time we add, replace, or remove a sub-processor. We use this list for nothing else and will unsubscribe you on request.

This opens your email client. If nothing happens, email support@mercemur.com.

Or write to support@mercemur.com and we'll add you manually.

Change log

  • 2026-05-30, Initial public publication of sub-processor list (Version 1.0).

For programmatic consumption, the same list is available as a JSON manifest at /legal/subprocessors.json.

Contact

Questions about our sub-processor program? Write to support@mercemur.com.